A great place to work if you are okay with minimal advancement opportunities - Customer Service Representative Pella Employee Review

4.0
18 June 2019
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, hours, opportunity for overtime during busy season, flexibility for time off as needed

Cons

Minimal opportunity for advancement, minimal opportunities to ask for raises even if you work hard and deserve it, hours tend to be cut in winter.

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Pella Response
7y
Hello, thanks for sharing your feedback. We're sorry to hear that you're not satisfied with advancement opportunities. At Pella, we believe development is for everyone and our team is provided with many different types of opportunities to grow, including advancement. We encourage you to continue having conversations with your manager and to also talk with your HR representative about how we can better support your career at Pella.

Explore other reviews about Pella

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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