good people, bad company - Customer Service Representative Peloton Interactive Employee Review

2.0
20 May 2024
Recommend
CEO approval
Business outlook

Pros

This job started off great, and i felt very encouraged by my supervisors and team leads! they were all wonderful.

Cons

Sadly this company went downhill fast with all of its mess ups from the terribly designed, and expensive to produce, Peloton Tread and etc. So we were all done fairly dirty when the company started to struggle, and started focusing on outsourcing, laying off and over working us.

Explore other reviews about Peloton Interactive

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Get to work with awesome people

Cons

Uncertain times and uncertain leadership

2.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Great teammates Good benefits Meaningful Work

Cons

Company in constant flux Layoffs and reorgs every 6 months Lots of middle management Terrible leadership team Little to no growth opportunities

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