ITS Help Desk Consultant - ITS Lab Consultant Penn State Employee Review

Friendly professor and professional staff

Reassignment can take longer and can be a tedious process

Meaningful mission supporting community education and outreach programs. Gained valuable administrative and clerical experience, including scheduling, data entry, records management, and event coordination. Developed strong customer service and communication skills by assisting educators and community members. Worked for a well-respected public institution, which looks good on a resume. Opportunity to support nutrition education and public health initiatives, contributing to positive community outcomes.

Pay was very low compared to the responsibilities and cost of living. Limited opportunities for career advancement without changing positions or departments. Administrative work could become repetitive at times. Salary growth and raises were relatively modest.