Current Employee - MOA - Medical Office Associate Penn State Health Employee Review

2.0
10 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Tuition reimbursement, PTO accrual (1 day per month starting out), able to learn a lot especially regarding insurance. Some really great managers, doctors and staff, but not enough to make up for the awful ones.

Cons

Horrible management and poor leadership. Most employees and doctors have no awareness of attitudes and treatment toward one another. No standardization between outpatient clinics. Some clinic managers do not accept responsibility for their own job related tasks. Unfair pay gap between most jobs. Impossible to move around within the organization despite experience and education level unless you're a nurse or a doctor.

Explore other reviews about Penn State Health

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

the people are very inspiring to work with.

Cons

The pace is very slow.

avatar
Penn State Health Response
1mo
Thank you for sharing your positive 5-star review and for the kind words about your colleagues. We're glad that comes through. As an academic health system, research is central to who we are. The work you and our research teams do every day touches patients and communities across the region and beyond. Thank you for being part of Penn State Health.
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Mission-focused Some patients and employees are nice Good benefits

Cons

Crowded and Busy. In the cancer institute the lines for check-in went out the door and it seems like everyone forgets their manners in that place. Very little pay for dealing with so many angry patients

See reviews by: Helpful|Rating|Date|All