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      Penn State Health

      Part of Penn State

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      Penn State Health reviews

      Its okay. - Associate Patient Account Representative Second Year Penn State Health Employee Review

      3.0
      6 Oct 2021
      Associate patient account representative second year
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are decent. Premiums are high for working in such a large medical center. The 56 hours of personal time you get 7/1 are great.

      Cons

      PTO accrual isn't great. health insurance premiums are too high. any new systems they introduce just know it will be an absolute nightmare. Pay are below industry standard. Employees bring in more revenue and are not compensated for it. Back end staff shouldn't have to come into the office anymore. Why are we still worrying about paper? Can we not bring things into the digital age?

      Explore other reviews about Penn State Health

      5.0
      20 Apr 2026
      Research assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      the people are very inspiring to work with.

      Cons

      The pace is very slow.

      avatar
      Penn State Health Response
      1mo
      Thank you for sharing your positive 5-star review and for the kind words about your colleagues. We're glad that comes through. As an academic health system, research is central to who we are. The work you and our research teams do every day touches patients and communities across the region and beyond. Thank you for being part of Penn State Health.
      3.0
      20 June 2026
      Medical office associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Mission-focused Some patients and employees are nice Good benefits

      Cons

      Crowded and Busy. In the cancer institute the lines for check-in went out the door and it seems like everyone forgets their manners in that place. Very little pay for dealing with so many angry patients

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