Decent benefits, horrible work experience. - Medical Receptionist Penn State Health Employee Review

2.0
3 Apr 2015
Recommend
CEO approval
Business outlook

Pros

401K match dollar for dollar at 5% Health Insurance My schedule is slightly more flexible than other employees' here.

Cons

Horrible management. Everything is micromanaged. You are treated like a child with horrible parent, being scolded for every little thing and never praised for anything. The company almost never hires from within for higher administrative positions, resulting in new and unknown people coming in trying to change things every few months. The suggestions of the people who are actually on the ground floors working are completely ignored most of the time. Employees constantly bash each other behind everyone's back like middle-schoolers because they hate their jobs and don't want to be here (like middle-schoolers). Little chance for advancement (contrary to what they tell you).

Explore other reviews about Penn State Health

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

the people are very inspiring to work with.

Cons

The pace is very slow.

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Penn State Health Response
1mo
Thank you for sharing your positive 5-star review and for the kind words about your colleagues. We're glad that comes through. As an academic health system, research is central to who we are. The work you and our research teams do every day touches patients and communities across the region and beyond. Thank you for being part of Penn State Health.
3.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Mission-focused Some patients and employees are nice Good benefits

Cons

Crowded and Busy. In the cancer institute the lines for check-in went out the door and it seems like everyone forgets their manners in that place. Very little pay for dealing with so many angry patients

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