Commission is key - Customer Service Associate Pep Boys Employee Review

4.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

When it’s busy there is lots of room to improve

Cons

The commission rates are hard to get used to

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

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