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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Zero Work Life Balance. - Service Manager Pep Boys Employee Review

      1.0
      17 Dec 2025
      Service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are lucky enough to find a shop with decent people.

      Cons

      Honestly there are so many. The company is open 7 days a week 8-7. They are only closed for two holidays, Thanksgiving and Christmas even then they would be open if they could be. They don’t respect their employees nor their customers. They are over priced. Employees are over worked and underpaid substantially. I could go on for ever.

      Explore other reviews about Pep Boys

      5.0
      9 Apr 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      1.0
      25 June 2026
      Lead service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Through my career I have learned a lot on the automotive industry.

      Cons

      Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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