Pep Boys no good - Service Manager Pep Boys Employee Review

1.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good people to work with

Cons

Upper management is terrible. They change directions every 3 months. Area Directors aren't trained well either. Pay is low for the position especially in the area. They expect you to follow 1000 steps to get anything done. SOP for everything, so we better not ask for help. Its not like there is one anyway. Benefits are bad btw. They make the bonuses unreachable.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

See reviews by: Helpful|Rating|Date|All