Not great - Customer Service Advisor Pep Boys Employee Review

1.0
26 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Little knowledge into the industry.

Cons

Company only cares about company not employees. Hoursbyou work are ridiculous for the amount of pay you get, pay is horrible the commission is a joke. Before the buyout it was a good company and now is restructured multiple times a year in management through all the areas. The prices you have to sell to customers is outrageous compared to som competitors. Is cheaper than dealer however but not by much.

Explore other reviews about Pep Boys

5.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

See reviews by: Helpful|Rating|Date|All