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      Pep Boys

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      Pep Boys reviews

      PEP BOYS TREATS THEIR EMPLOYEES LIKE TRASH - TOSSED OUT WITH THE GARBAGE - Operations Manager Pep Boys Employee Review

      1.0
      11 Apr 2020
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no Pros with a company that treats their employees like trash.

      Cons

      My role was eliminated, which is understandable given the current environment. Yesterday I was handed a letter by management which said "Thank you for your service, effective immediately your role has been eliminated" No information on if I can use my PTO, if there is a severance, how I can apply for unemployment, what happens to my health benefits (since I am the sole earner in our home it is very critical). No information. Thanks for your service - now take yourself out with the trash. This is unbelievable in this environment when so many companies who have to make the hard decisions are doing it with some compassion and understanding.

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      5.0
      6 Feb 2025
      Workers compensation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were fun and committed.

      Cons

      Risk Management Department was undergoing shifts making progress challenging

      2.0
      2 Apr 2026
      Automotive technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The competitive pay. Thats about it

      Cons

      The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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