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      Pep Boys reviews

      Excellent customer service. Take good care of customers. - Anonymous employee Pep Boys Employee Review

      5.0
      6 Nov 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      My pickup truck needed a new battery and alternator. Walt, a manager at the store took good care of me and quickly replaced both items. Demonstrated good customer service. I only went there once but it was a stress free experience.

      Cons

      There were no cons in my experience

      Explore other reviews about Pep Boys

      5.0
      6 Feb 2025
      Workers compensation manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were fun and committed.

      Cons

      Risk Management Department was undergoing shifts making progress challenging

      3.0
      22 June 2026
      Automotive technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Not very many pros to this job, maybe a good starting point for a future career

      Cons

      You do not have the tools to work on modern vehicles

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