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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Parts Mngr - Service Manager Pep Boys Employee Review

      3.0
      26 Sept 2015
      Service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Ok discount, lots of great experience with auto parts, service, and repair. Great training and ase test are paid if pass.

      Cons

      Retail hours, lots of holidays. Nothing to bad to say. Job is like any other retail job. Help customer stock shelf go home etc.

      Explore other reviews about Pep Boys

      5.0
      9 Apr 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      1.0
      5 July 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent 40 hours. Slow at times.

      Cons

      No work life balance. Open 7 days a week, late hours, open almost all the holidays. Techs are always leaving because they are underpaid hourly. Co workers that are dishonest are not disciplined as long as they are making sales. Rude and entitled customers that treat us bad regularly. Customer is always right. Overall sadness.

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