Great product, executive disaster. - Anonymous employee PerfectServe Employee Review

1.0
26 Aug 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Above-average pay for the area, many positions allow you to work from home when you need to.

Cons

This company is an absolute managerial disaster. A majority of the members of upper management and the Executive Team have either been promoted without the necessary skills to actually manage people and projects, or have been misled about their roles and authority when they've been brought in from other companies. The general consensus among good, solid employees who leave (15 or more in the last month) is that they've never had their expertise stripped so quickly by such a poisonous culture.

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PerfectServe Response
8y
When employees are asked, "What do you love most about working at PerfectServe?" More often than not, the answer is the culture and the people. Employee referrals is our #1 resource for filling roles at PerfectServe, which speaks to the happiness level of our employees. The perception that "15 or more" people have left in the last month is inaccurate. Please keep in mind that employees leave an organization for a variety of reasons, voluntarily or involuntarily. It is unfortunate that you have left with a different outlook than most. We wish you the best in your future endeavors.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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