Good company, but needs to focus on career paths for employees - Anonymous employee PerfectServe Employee Review

4.0
26 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CEO is a positive, engaging person who wants employee feedback. Culture is good, lots of activities for local employees. Good product (although competition is growing).

Cons

We lose a lot of good talent because they either get burned out or don't have any career growth opportunities. Salaries for lots of positions have been capped, and good people are forced to look elsewhere to meet their personal goals.

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PerfectServe Response
8y
Thank you for your feedback and taking your time to share your thoughts. I would like to provide some insights on career growth opportunities within the company: last year along 38% of our positions (newly added roles and promotions) were filled by internal employees. A majority of our leaders, managers and executives were promoted to their roles through internal moves. As a company that employs top talent, it is not uncommon for multiple highly qualified and experienced internal employees to compete for openings. We do live by our values and try to make sure that every promotion is filled by a candidate that meets requirements for the open position and also demonstrates our values and positive attitude.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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