Horrible Training Process - Customer Support Specialist PerfectServe Employee Review

1.0
31 Oct 2019
Recommend
CEO approval
Business outlook

Pros

The pay is okay, but not the best.

Cons

The company does not know how to train their employees correctly. Leadership gets upset when you need their help and will assist you with an attitude. It's very cliquish and a horrible ran facility.

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PerfectServe Response
6y
Thank you for sharing your opinion and we wish you be best in your future career. As part of our employee engagement we are constantly analyzing and adjusting our training to meet the demands of the job. With a dedicated staff of 4 trainers we recognize not everyone learns the same but we must ask that employees who are being challenged by a portion of the training let us know, so we can seek a positive resolution.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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