Abusive leads and incompetent management - Software Developer PerfectServe Employee Review

1.0
28 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Location is OK. Onsite food available.

Cons

Senior management is not very bright. Their so-called CTO is a horrible boss and the CEO is gutless. Further, this is a company that allows certain long time senior leads to get away with verbally abusive behavior to many employees that should net them a lawsuit. Company is at best simply floating where they are with no significant growth. Outsourcing jobs was a slap in the face to all of the company US-based employees. One wonders if senior management and their private investors simply did this to line their own pockets. Disgraceful management and a truly crappy product.

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PerfectServe Response
6y
Thank you for sharing your opinion. We offer many forums for employees to provide feedback on management and senior leadership and take feedback seriously. If an employee expressed these concerns, we would investigate and take appropriate action. We are sorry your experience at PerfectServe was not positive. We wish you be best in your future career.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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