Opportunity and growth - Director, Product Management PerfectServe Employee Review

5.0
4 May 2021
Recommend
CEO approval
Business outlook

Pros

Over more than 15 years at PerfectServe, I consistently found that strong results led to more responsibility and new opportunities. I feel fortunate that I could gain experience as a consultant, people leader, and product manager within a single organization. Throughout this time, I encountered consistently strong leadership and mentorship. Most importantly, PerfectServe is solving an essential problem of improving the way healthcare is coordinated and delivered.

Cons

Merging together four different companies has not been easy, and frankly we made some big mistakes in this integration.

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PerfectServe Response
4y
Thanks for your balanced review of PerfectServe. If you've spent more than 10 years at any company, there are bound to be many ups and downs along the way. We're incredibly lucky to have you spend a significant portion of your career with PerfectServe and leverage that experience to make a big impact in your next organization. Your advice is spot on and we're taking it to heart. We want the team to be unified and we're taking active steps to make that happen. Thank you for acknowledging our mistakes, but being willing to provide us feedback along the way.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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