abysmal, untrustworthy leadership - Anonymous employee PerfectServe Employee Review

CEO is deeply dishonest. Near-verbatim quote from a meeting with the technical side of the organization: "If we're reliably honest [with prospective clients] about what our platform can do, we won't make the sale." Senior leaders are comfortable lying to paying customers about what the company offers; they have no compunction at all about lying to employees. One leadership meeting ended abruptly when the CEO started screaming at a junior employee for questioning the direction of the company--that employee was fired within the next 24 hours to discourage others from speaking out. The department I worked in was deprived of a merit-based increase that went out to the rest of the company. When asked about it, the director lied to everyone in the department and promised they would 'restructure our pay.' This never happened, and no progress was ever even attempted on it. Numerous critical roles within every level of the technical side of the organization have been significantly understaffed for years with no meaningful effort by leadership to address this--consequently, most people within those roles are horribly overworked and turnover rates are exceptionally high. The company has been hemorrhaging talent--especially on the technical side--for months and have made little or no effort to replace them. Leaders are concerned entirely with sales and acquiring other companies to make PerfectServe appear to be a much more attractive investment opportunity than it actually is.