Taking a chance! - Customer Marketing Manager PerfectServe Employee Review

5.0
23 Feb 2022
Recommend
CEO approval
Business outlook

Pros

After 25 years with the same non-profit, I found myself unemployed thanks to COVID-19. I felt lost and unsure of what my next career might look like. Then my phone rang...it was opportunity. Ryan Grable (CMO) called to see if I was interested in joining his team. That call was life changing for me - and now I'm part of a growing company and an amazing team! PerfectServe has some of the best leadership I've ever had the privilege of working with. My supervisor Gabrielle Eagles is strategic, driven, and stretches me to be better. I learn something new every single day. Coming from a non-profit background it makes me feel good knowing that the work we do at PerfectServe helps patients, their families, and the care teams that care for us all. I will forever be grateful to Ryan, Gab and the entire PerfectServe team for believing in me and seeing that I had a lot to offer a new company.

Cons

I honestly have not experienced any "cons". The company offers wonderful benefits and they truly do want their staff to live true work life balance.

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PerfectServe Response
4y
Thank you for taking the time to write such thoughtful review! We appreciate hearing about your personal experience and we are so glad to learn that you enjoy working with your team!

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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