Great place with some growing pains - Anonymous employee PerfectServe Employee Review

4.0
27 Apr 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Plenty of paid holidays - Good 401k - Relaxed work environment - I have a fantastic boss - High tech with Ultipro so you can update your HR information easily - Opportunities for advancement and growth - Remote work - Decent pay - No micromanagement in my group - Very welcoming and diverse culture - Willing to improve the product now they have replaced the staff from the huge turnover

Cons

- Disorganization with onboarding process (I think it's getting better, though) - Sometimes expected to work on your day off or after hours to accommodate customer calls. - Less than ideal health insurance benefits. - No sick days (all one PTO bucket). - Hard to get things done when you need to go outside your own group(s). The wheels seem to move too slow. - A lot of recent turnover (but getting better). - Sometimes grows faster than they can accommodate staff wise.

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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