Get ready to be undervalued and become filled with anxiety - Business Specialist PerfectServe Employee Review

1.0
27 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The relationships you build with the people that are in the trenches with you are extremely strong and valuable. You get a decent amount of days off per year due to observing Canadian holidays and American holidays.

Cons

- There is one leader and what she says goes. - There is no backbone on the management team. - There is no such thing as celebrating wins. " We celebrate wins for the same amount of time an ice sculpture is outside in 100 degree heat". - No such thing as appreciating the work that is done. - Management speaks down to you instead of building confidence. - There are a lot of empty promises made by management which leads to them not being trust worthy, miscommunications, and toxic relationships. - There is no such thing as an annual retention bonus so there is a revolving door or employees leaving month over month. - Leadership micromanages every task you complete each day. - There is no diversity. - Management will throw random meetings on your calendar without reason and not inform you of the reason. - Management will make you feel like you are not good at your job and not doing well enough. "I can take someone off the street and they'll do a better job than you" - No matter what you accomplish it will never be enough. - There is no work life balance. - There is no ability to grow with the company the way it is structured. You can make more money and learn more in a different company so do not waste your time here.

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PerfectServe Response
3y
Thanks for taking time to leave this feedback, and thanks for the time you spent with us. Without addressing every point specifically, we'll just say that we don't agree with everything you've written here. Our business development team is a well-oiled machine that generates some pretty amazing results year after year, but we also know that the business specialist role is not an ideal fit for every candidate, and that's okay. It's a great team with strong leaders—including several who have advanced to leadership positions after starting as BDRs—and they know exactly what they need from their people to succeed. They're nothing if not honest and fair. We're sorry this wasn't a good match, but building a career is all about finding the right niche. We wish you the best of luck in the future!

Explore other reviews about PerfectServe

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
1w
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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