Company you can grow with - Coach PerfectServe Employee Review

5.0
30 July 2023
Recommend
CEO approval
Business outlook

Pros

The ability to work remotely has been a game changer. This really helps with the work/home balance. A management team that cares about your development and will provide the necessary tools to get where you want to be. Multiple opportunities for growth, once experienced in the support center you have the ability to go just about anywhere within the company. Recent pay increases really drive home the appreciation for the support team.

Cons

The platform can be very tricky to learn and navigate at first.

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PerfectServe Response
2y
Thank you for the feedback. -PerfectServe PeopleOps Team

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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