An Amazing Place to Work! - Customer Experience Education Administrator PerfectServe Employee Review

5.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Encourages work/life balance, promotes collaboration and self-growth, instills values daily, org is always looking to improve and expand with our products for our customers.

Cons

None! The organization cares about their employees just as much as their customers. They are always encouraging and listening to our feedback to ensure we are heard.

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PerfectServe Response
1y
Wow, thanks so much for leaving such a kind review! It looks like you've been with us for a while, so thanks also for the work you do every day. You're no doubt part of the exceptional support and service we provide for our customers! We wouldn't be able to do that with an unhappy team, so to your point, we do everything in our power to make sure our employees connect with our purpose and feel supported in their efforts. It's a team effort, and a meaningful one at that!

Explore other reviews about PerfectServe

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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