A job you can look forward to every day - Front Desk Performance Hospitality Employee Review

It’s a very dynamic and interesting job that involves a lot of check-ins, late arrivals, and questions. I also deal with daily transactions and reports. The work environment is usually calm for most of the night, and I like that managers give me independence, so I’ve become better at making quick decisions. This job is a great option for detail-oriented people who like to stay active and build new skills.

You always have to stay alert because problems pop up unexpectedly.

The building was clean and it's in a decent location. The payroll system worked without issues.

- I had no formal training whatsoever — just a vague explanation on my first day and then I was expected to handle my responsibilities with zero preparation or resources to reference. - I spent my first three weeks constantly interrupting coworkers to ask basic questions that a proper onboarding process should've answered, which clearly annoyed them and made me look incompetent. - Critical information was scattered across different systems and people's heads, so I'd learn one thing from someone, then find out I'd been doing it wrong the whole time because nobody told me about the actual way it was supposed to be done. - The decisions from above seemed to assume I'd just know what I was doing, but I was new and had no context for how the company actually operates — nobody filled that gap. - Every mistake I made in those early months felt completely avoidable if I'd been given even a basic rundown of processes before being turned loose.