16 May 2018
Perma-Seal Basement Systems Response
8yWe are sorry you did not find our company to be a good fit for you. We strive to be better everyday, and are solicitous of feedback from all of our tribal members. It's upsetting that you felt the way you do because we would have been open and appreciated this feedback while you were still employed.
In terms of our reviews, we have began to put more of a focus on requesting online reviews so that our raving fans can let others know how we make the world a better place for homeowners in Chicagoland and northwest Indiana. We value respect and recognition at Perma-Seal, and we do see acknowledgement of everyone's hard work happening every day. Whether it's through emails, our internal social media source, or by simply giving each other shout-outs, we give each other the forum to be able to show appreciation whenever the situation or the person merits it.
We understand that Perma-Seal is not for everyone. We won't apologize for setting high standards as our internal and external customers deserve the very best! We work hard seriously while striving to be better because we believe in our purpose of making the world a better place for our tribal members and our customers.