Overworked underpaid - Field Service Technician Perry proTech Employee Review

The culture, company and environment is great! Management really cares about employees and supports growth and career goals! The ESOP benefits are unlike anything I have seen before!

We need more office locations!

Independent for the most part.

Poor pay, almost zero room to advance. Poor bonus program. Docks bonus pay for part usage when the copier NEEDS it. VERY STINGY with supplying customers toner when they actually do need it. They review insurance and health problems you may have and decline your health services if it affects their premium. Promises to move up in certain areas. They simply never come if you are stuck as a Field Engineer with a chance of 1 move up possibly the chances are nearly none. Also, if your parts usage is bad...good luck getting a raise at your yearly review. Wasted years of my life here. Oh, and they CHARGE you for company vehicles they supply with a limited amount of personal miles. If you go over the miles usage, you will be docked your pay per mile annually even though they already charge you monthly for the vehicle. If you damage any of their equipment by accident such as a laptop, you will be scolded and possibly have to pay 2 or 3 times as much to fix it so that they can turn around and SELL the USED equipment you once had.