Toxic management, very stressful job - Marketing Pet Circle Employee Review

2.0
25 July 2024
Recommend
CEO approval
Business outlook

Pros

Unicorn startup where you learn by doing, an inspiring "success story" Pets in the office and staff discount Good people They genuinely care about customer service and support a lot of dog and cat shelters

Cons

Toxic leadership and very high levels of stress. They don't care about the mental health of their employees, you're always on the back foot and it's not unusual to know of people struggling to cope. Change of strategy every week depending on $$$$ Laughable technology stack Low salary (below average) with high expectations Shady business practices (ACCC has fined them)

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Pet Circle Response
1y
Thanks for taking the time to share your feedback. We're glad to hear that you appreciated the opportunities to learn, the people you worked with and our commitment to customer service and animal welfare. We recognise the concerns you've raised regarding stress levels, leadership, and compensation. We understand the importance of these factors in creating a positive work environment and we're deep diving into these topics further, as was shared following our most recent engagement survey. We’ve already begun making significant improvements to our technology stack, with the full impact of these changes expected to be realised and felt in 2025. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors

Explore other reviews about Pet Circle

4.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts for pets if you have any

Cons

Little progression within the company

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good perks with nice facilities and approachable Supervisors and Managers

Cons

A bit dirty but understand it is a warehouse. Extremely busy at times and then very quiet not steady workflow

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