Don't believe the 5 stars, reach out to actual employees to get their view - Mid-Manager Pet Circle Employee Review

1.0
28 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Some nice people, most left

Cons

I have been asked by many to share my experience and I don't even know where to start. The mood in the office is crushing, everyone puts on a fake smile when ELT are around. They have done so much witches hunting to see who is leaving bad reviews that people are just avoiding any discussions that could get them in trouble. Most are isolated but some have found support in others suffering. Upper management is incompetent, CEO has lost interest and left things in hand of big egos and self advancing execs. The company metrics have fallen for a couple of years but they keep it from most employees. They do anonymous engagement surveys but don't represent the data accurately, trust me I have been in those meetings. Most employees stay because of bad market conditions or visa issues. Many good people left as soon as they could. It's sad and it's an effort everyday i have to come to office to keep my exposure. Finding employees crying has been a constant in the past few years. If you are struggling don't go to People and culture. Find another team member you can trust and get professional help. Nothing is worth your health. If you have to stay, be quiet and agree quickly. Don't worry if you are asked to do the wrong thing. Don't worry about customers or the whether their latest idea will work. They will move on before you finish anyways. Good luck all. Keep strong.

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Pet Circle Response
11mo
Thank you for your extensive and honest feedback. We are deeply concerned to read about your experience and the challenges you've faced. We want to assure you that we do not pressure or coerce positive reviews, nor do we try to identify reviewers. Our aim is always to encourage open feedback and understand concerns to offer support. We genuinely care about our team's well-being and are committed to creating a safe and supportive environment for everyone. Your detailed feedback is incredibly important as we work to improve our culture and leadership, so thank you again.

Explore other reviews about Pet Circle

4.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts for pets if you have any

Cons

Little progression within the company

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good perks with nice facilities and approachable Supervisors and Managers

Cons

A bit dirty but understand it is a warehouse. Extremely busy at times and then very quiet not steady workflow

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