The team were amazing - but I wouldn't go back if they paid me double - Anonymous employee PetsPyjamas Employee Review

2.0
15 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team that I worked with were lovely, no nastiness, lots of social events and we were all very supportive of one another. The location is fab and the office building is gorgeous.

Cons

They will chew you up and spit you out. Don't even think about defending yourself against wrongly placed criticism, it will be your demise. Top tier management & founders are so false it is not funny, no-one is safe and dismissals come quickly and for little to no reason. One colleague, they begged to come back after she left and then when she agreed let her go within a matter of months. No one stays here long.... they do not understand staff loyalty, everyone is dispensable. Also I have noticed in a lot of their responses to other reviews, they still consider themselves a startup... although that starts to get a bit tenuous when they have been going for 7 years. - being a "start up" isn't an excuse for treating staff badly.

Explore other reviews about PetsPyjamas

1.0
24 July 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Shared trauma creates strong friendship bonds.

Cons

Bullying, toxic culture, cloaks & daggers. Secretive redundancies made left right and centre. No one is safe under this chaotic, egotistical management. If you want to do your job well, don’t work here. The Founder is a dictator and as soon as you disagree with her you’re out.

1.0
24 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Nice customers and some nice hotels , shame PETSPYJAMAS don’t pay their hotel invoices so hotels refuse bookings from us.

Cons

Terrible and I mean terrible management, taken on and promised the world in October 2024, no organisation or any skill in actually running a sales department. PETSPYJAMAS then randomly announced they’ve been taken over by OPL travel , meaning myself and other colleague were made redundant just before Christmas and not only that, have now been left underpaid after they’ve miscalculated final pay. PETSPYJAMAS is only going one way and that is DOWN, they’ve been calling themselves a startup for the last 7 years. And now theyve given up and been bought over as they’ve realised they have no money left in the pot. Hotels hate working with them. Bills aren’t paid on time and it’s embarrassing to even be associated with such a brand after being in luxury travel for over 10 years.

2
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