10y
Hey there! I am sorry if our compensation structure was confusing, but it is pretty straightforward. Petsense pays all groomers a guaranteed base wage, usually $9 per hour. This is to protect you in the case of a slow week, bad weather, etc. If you are scheduled for 40 hours and work all 40 hours, would would make $360 that week, even if a single dog doesn't come through the door to get groomed. This is rarely ever the case (usually only if a town has really bad weather) and most of our groomers average between $15 and $25 per hour with commissions. In regards to commissions, our groomers make 50% on grooms (with potential to earn 55%) and 30% on baths, but only if their weekly earning out pace their hourly base wage. It is a pretty normal salary structure. We've never been more satisfied with our store progress in your former location. We wish we would have zero percent turnover in all stores, but sometimes change is good so that we can make sure we are always delivering the best service to our customers.