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Philadelphia Insurance Companies

Engaged employer

Beware of micromanagement - Anonymous employee Philadelphia Insurance Companies Employee Review

1.0
31 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paid Travel, 5.5% 401k match after 2 years, lots of free food days.

Cons

This location has gone down hill since Covid. The “one year training” is a myth and a scam to dazzle you with travel and the money corporate has, then after 4-5 weeks you will have a book of business and be severely under trained and under paid. The only people promoted are the last ones standing after all the turn over and a warm body was needed to fill the position. The new MPL VP is a micro manager gone rouge who is making poor business decisions and has paired up with another micromanager to target employees. They have essentially demoted anyone who has visited HR in the past 12 months under the disguise of “restructuring”. The new motto seems to be that everyone should be constantly working in fear. There are constant emails and meetings about not producing enough, meeting numbers, or just straight up random “reviews” of your work in attempt to catch you making a mistake. There is no support or recognition and managers believe to be above quoting or training employees but know how to play the corporate game so they don’t get called out. As an underwriter you will be expected to market your own accounts but will not be paid commission for new business and expected to travel several times a month even if it’s out of state on top of managing your book of business. If you ask for time off management will guilt you and require you ask your team to cover you before approving. You can take all of your concerns to HR but they are reluctant to do their job and will ignore repeat complaints about managers.

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Philadelphia Insurance Companies Response
2y
Thank you for providing your feedback. We’re sorry to hear about your experience at PHLY. Our employees are important to us and we aim to offer a flexible, open-door work environment where everyone feels respected and heard. We’d like to understand your concerns better. To best review your concerns, we encourage you to connect with your HRBP, who is available to support you and help address any issues you may have.

Explore other reviews about Philadelphia Insurance Companies

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility with a hybrid work schedule. Ability to learn more products, so it can be challenging but fun if you are looking for growth. Metrics and everyone knows what to expect which seems to be industry standard across small business.

Cons

None. PTO comparative seems light as you start out.

3.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, focus on technology, upper management is usually ahead of insurance trends, immediate supervisors were nice and well meaning. Benefits are good, not great. Good amount of PTO.

Cons

In small business unit, you have monthly quotas and managers are constantly asking how much you are quoting and if you will reach that number. Various levels of punishment if you don’t hit this number. Quality of work, risk selection, accuracy doesn’t really matter, only how much you quote. There is no positive in hitting this number beyond not being bothered until the next month. If you exceed this number consistently, you’ll just be asked to do more. Company is doing everything in its power to save expenses. The pay rate is well below the market. People consistently leave and make much more money elsewhere. Most lower level jobs are being shipped to an Indian company and even the Indian company is having job functions replaced by AI. This is usually at the expense of quality or what our agents actually want. CEOs preach saving expenses and not replacing people, as they show up to your office after flying in a private jet and a car service. Finally, 90% of the people in the region I worked were related to somebody who either works there, were their friends, or were related to agents we did business with. Some of these people had positions made for them, where they sat there and studied for 6 months, instead of promoting people from within. This will also prevent job mobility.

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