Most unprofessional environment - Customer Service Representative Phoneware Employee Review

1.0
9 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Work here if you are close to homeless and desperate for a job. Favoritism plays a big role here. There are no pros to work at this dump.

Cons

The other week we almost all got shot up because their building isn't as secure as they say. There's no security at all. They hire ghetto ppl that starts fights and drama. Managers will talk about people in the most disgusting way. Don't work here.

Explore other reviews about Phoneware

1.0
26 July 2014
Recommend
CEO approval
Business outlook

Pros

Lower level management and employees are great. You will learn how to (emphasis) SELL for big companies, including: Cox, Time Warner, Suddenlink, Comcast, Shentel, Sunrun, and a few others. Management is very good about motivating employees and making them feel like they're important (until you go a day without a sale, then it's ADIOS!)

Cons

Everything else. This is a horrible place to work, even for a third party call center. Most people don't even last a week (I was there over a year). Owners hire mostly temporary employees and are moving toward eliminating all employees, replacing w/temp workers. Low employee morale. High turnover. 6 day work week (more often than not 7). No work/life balance, you spend your entire life at this place. Benefits are not very good. The recruiters WILL lie to you about how much you'll earn. Expect to earn minimum wage (or less). When I was hired, I was told Sales Reps earn approx. $200-300/week in bonuses, but you'll be lucky to get a $40 bonus for two weeks of work, that is, ONLY if you're the TOP seller. This is definitely a LAST RESORT job. You have been warned.

3
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