Insane Fees with Subpar Franchise Services - Franchise Owner Pillar To Post Employee Review

Where to start? Bloated corporate structure that has not kept up with the latest market and technology. The franchise training in Toronto was average at best and definitely does not prepare you to go on your own. More support comes after training from other owners. Their marketing strategy is nothing special, basically buy branded "donut boxes" and knock door to door at local real estate offices. Their franchise may have been a dominate force 20 years ago but they have not kept up with the times. Their 3-tierd inspection pricing is a scam since you are pressured to sell higher inspection tiers for very little client value. Unlike other franchises that have a protected territory, they do the opposite. They limit you to a certain area but will dump new franchisees into your farm area so you end up competing with other owners! What did I pay for again?? Their "ground-breaking" software cost over $3M but is full of bugs and suffer from a poor UI. So as an owner, your fee per inspection is so inflated to cover corporate overhead. You can literally buy Spectora that is the best software in the industry for $99/mo, a fraction of the cost. It is far from a business in a box. With the boom in the internet and 3rd party offerings, you can get all the in-person training you need and online support for under $2500 vs their $25K fee. I have more resources and training tools from Nachi for only $500/yr. Lastly, if you plan to leave after the 5yr agreement, good luck trying to find a buyer and they will sue you if you try to go independent with their 2 yr non-compete agreement. Total waste of money with insane on-going fees for minimal support in return.