Pros
Unlimited coffee and fountain drinks. Low, but stable income. Company has omnichannel revenue streams. Many individual contributors are motivated, but turnover is high because their mid-level managers/supervisors are subpar. The teams with good leadership have less turnover and individual contributors are recognized for their work. The Haslam family, especially the founder, cares about the customer, team members, and the local communities.
Cons
The company is littered with people occupying positions because of who they know, not merit. Increasing issue(s) in hiring people based on their identity, not merit. Textbook example of virtue signalling, recent consumer sentimental is evident that the company is losing to the competition. Duties and responsibilities for individual contributors do not match their title role or position. Experience with the company varies. One supervisor may allow their direct reports to work remotely, while others allow for hybrid, or others require in-office schedules. Direct reports can have their bonuses withheld due to a supervisors discretion, whether or not subordinates have fulfilled their role. There's a lot of talk for growth opportunities, team member benefits, and protection against retaliation, but, after several years with the company, I can vouch that there's little truth to their spiel and support is basically non-existent for individuals.