dissaprove of the way things are ran and emplyees are treated . - Server Pilot Flying J Employee Review

1.0
19 Mar 2010
Recommend
CEO approval
Business outlook

Pros

there are no pros at this point .

Cons

i have been on the server team of ta for 14years they care less about there employees . when the sales are down the guest count is down the food over priced and the labor out the roof what are there solutions put more servers on and cut the money to nothing . when you have a complant they dont care . and after 14 years you tell them things have to change or you have to get another job to pay your bills all they say is we will miss you . they refuse to change anything for the good of there Staff .

Explore other reviews about Pilot Flying J

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work management was really nice

Cons

I do not have any cons

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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