Pros
* Colleagues are smart. They are all technically solid and very helpful. You can make good friends here. * Management is supportive. They will hear you out and try to help you. * There is no micromanagement. Nobody is monitoring your timings. * The dev manager is a proper gentleman. Very hands-on, proper technical, cool and approachable. The India head is very approachable as well, super patient and constantly helps in reducing chaos + improving process. QA Manager is also a very nice guy. Basically, everyone is soft-spoken and polite in management which is a major plus. You will feel respect for everyone in management which is a big plus.
Cons
* The India Ping Identity is actually a subsidiary of Ping. Check on the offer letter. It will say "Elastic Beam". If you google "Elastic Beam" you will come to know that it is a startup from Dec 2014 that was acquired by Ping. So expect the proper startup culture. * Pressure was very high. Work-life balance went for a complete toss. There might be some people who are not working late nights. Or not doing it daily. This is not about you. Think from everyone's perspective. There are many in the company who are working late nights and that is very bad in the long term. If you don't mind working late nights then rest of the things will be fine for you in the company. * There was no official planned orientation or learning program as such. I was a new joinee and I created my own learning plan by thinking and searching about the product. At the end, all that effort was wasted because I had to drop the plan anyway due to high pressure. That is the amount of chaos. * The expectation was that you should be put to release work immediately - without any planning - by directly assigning an entire high-level epic for the release - without estimating / without planning sub-tasks / without thinking about learning approach. * There are no formal appreciations. Ping (global) sends emails like employee recognition/rewards/appreciation. I'm sorry to say this but, at present, in the India center this doesn't happen. There are no employee awards or formal recognitions. * In case you want to change your teams that won't be possible (though it is allowed by Ping's policy). Because the India center is very small (you can check on LinkedIn to find out the size). * QA team felt considerably under-resourced. Hiring was very slow. You can do your own research in the interview / on LinkedIn to find this out yourself. * The process was unclear throughout the release. Dates or milestones are not written somewhere. When I asked people "what is the process" the common answer would be - "there is no process". Even after the release I was not sure whether product was actually released or not. I did not see any email announcing a successful release or congratulating the team. * There was a lot of chaos as a new joinee. Almost everyday there would be some task or the other completely unexpected. What I thought of working on in the morning would change by afternoon or evening. * I was assigned an complex feature that was being completely revamped. Looking back this was a very bad assignment for a new joinee. Not only was I new to the product, I was new to the process, to the backend, to the team, to the tools used, to the underlying technologies and not to mention I had no idea of the existing feature or the product behavior. In order to work on the complete revamp I had to first learn the existing feature + whole lot of things with very very limited time. Overall, my experience was extremely chaotic and stressful. * Task management is completely your responsibility. You have to find out what tasks are required, how to do them, by when to do them. There can be surprise tasks as well which you didn't expect. * The PTO (leaves) can be made more employee friendly. You don't get a lumpsum at the start of the year like in other companies. You can find this info on your own. * The reason I quit this job is not really the late working hours or the stress or chaos. Maybe those would have gotten better later on. It was the lack of acknowledgement of my suffering and lack of acknowledgement / appreciation of my hard-efforts. The burnout was so strong it impacted me, my family, my friends. I was even considering quitting the field itself. I do not mean to discourage you from joining this company. By all means, go ahead and join because your colleagues and management will be very good people. I'm just setting your expectations right so that it is not a blind jump for you. If you don't have a problem working till late nights daily and constant high pressure then you will love the company.