Pros
The people you work with are great, even though no one feels appreciated. It's sad when you have good people working for you and you show no appreciation and the threats of layoffs have loomed for 2 years now.
Cons
This is a private equity-owned company where growth was a big selling point. However, during the time I was there, there was no growth. Between 2024-2025, there have been 4 rounds of RIFs (reduction in force). In two instances, the staffing was cut nearly in half twice with no positions being added back. The company was supposed to grow to 20+ locations the first year I was with them. That did not happen. When I left (3 years later), they had the same number of locations as they did in my first year (6 total). They actually closed or removed 3 locations during the 3 years I was there. They just replaced those that closed with new locations but growth was stagnant. The culture is very toxic and unproductive.
Leadership changes happen often. During the 3 years I was there, they burned through 3 COO including an acting COO. The field tech pay plan has changed 3 times now with negative results.
In California, of the 4 remaining locations, none has retained a majority of their field talent. Per their in-house recruiter, it is impossible to recruit talent because of the pay plan and lack of work at each location in California. Their two non-California locations in Texas and Arizona seem to do better than their hub state of California.
Be advised: turnover is high, layoffs are frequent, and job security is nonexistent at this company. Too bad because there are good people who have worked there. The leadership under CEO Dan Laufer is horrendous.
