Pros
Client relationships are great connections to have if you invest in building them, and skills gained can help build a strong foundation for another role
Cons
Leadership, and I use that term loosely, really needs a wake up call. Employees are thrown in front of clients well before they’re prepared (I’m talking day 2!) and favoritism and nepotism run rampant. They spew this nonsense about team and family, but will not have your back in front of clients, consistently making promises they can’t keep. Remote work is dangled in front of the in office team’s face, awarded and snatched away whenever the CEO is having a tough week keeping up with his false promises to clients and employees. All while in office employees are encouraged to compete for a “First In Last Out” bonus, leadership proceeds to hire full time remote Account Managers. The training is non-existent and empty titles are awarded only after you threaten to leave enough times. Though it’s a dynamic role with many moving parts (mainly because the agency has no formal scoping and says yes to literally anything the client asks, even if not a single soul in the company has done it before) the management team is too overwhelmed with their 10-14 client portfolio to help set a new hire up for success. Save yourself the stress and toxicity. RUN