CEO ignores concerns, relies on an unethical model of not paying qualified counsellors, hides staff bullying, moving to a more CBT model, not person centered as BACP standards state, too business model, not child centered... Lost a lot of good staff, unethical model relies on unpaid volunteers to run.. ceo spoke about getting a 'person of colour' on the board, people high up are not therapeutically trained and are ignorant of the work...