Great pay and perks - Product Support Specialist Plaid Employee Review

5.0
17 June 2024
Recommend
CEO approval
Business outlook

Pros

Stimulating, challenging work environment. Great benefits given is a finance company.

Cons

Management wasn’t great or transparent. Clear pathways for product support upward mobility weren’t established and there was a lot of toxic, hostility amongst teammates.

Explore other reviews about Plaid

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

Emotionally intelligent coworkers, great perks, respectable leadership

Cons

Egregious expense abuse/weak oversight around spending. The money pumped into culture building and perks was a little much and it led to a baseline entitlement amongst employees, it was strange watching money flow so freely into nonessential spending. Call me old school. Also it was 2022 and layoffs were a threat so when the inevitable RIF happened it really felt like they prioritized the post grad entertainment budget over the salaries of hardworking employees.

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great people - collaborative

Cons

- good paths for growth, but the company is large and so cannot move as quickly.

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