Pros
There's basically two types of "career" paths at PG: (1) part-time, student or trustafarian or (2) Full-time management track. For the former, PG can be a great place to work, because you can basically just chill, knowing very little will be expected of you. For the second type, you'll be worked to the bone, while slowly discovering that there are no positions that pay a fair wage, offer good benefits, or afford the opportunity to pass along genuine customer and employee concerns in a constructive manner. This is fine, if you're happy collecting a small paycheck while constantly overwhelmed by email and high employee turnover. Otherwise, it's best only to expect that the part-time crew will honestly enjoy working here.
Cons
Owners are absentee. They seem only concerned with expanding the business through corporate channels, and never show any interest in retaining knowledgeable , professional employees at the customer-facing levels. Constant hypocrisy of the stated values system. They say they're all about developing a community, but they can't sustain their own. They say they're all about environmentalism, but the climbing areas that their members visit are overrun and trashed by a customer base that isn't afforded the opportunity to learn otherwise within the PG business model. Make no mistake, PG is all about making $$$ for the few people with access to the profits. The founder might show up to work 10 days a year. Working here means hearing a near constant grumbling--from both co-workers and long-term members--about how you're just making money so he can live on his boat or climb every day in Tahoe. Having to bid adieu, a few times a year, to a few employees who dare inquire about the possibility of forming a union or collectively bargain better wages. PG management writes this sort of behavior off as "not nice" and falls back on their "at-will" employment standard as a means of escaping the workers rights laws in place to protect this sort of organizing. Whatever you do, don't let anybody know you made a youtube video about these sorts of issues. Better yet, if you want to keep your job, just don't make the video. Knowing the only way to "afford" working here is to #vanlife in the parking lot, because PG will never pay you enough to rent a room AND go climbing. There's no paid vacation. Well, managers get it, but they're almost always too busy to take it. And since there so busy, most hardly ever climb. What's the point to working in the climbing industry if you can't get a bit of time off and climb?