Great People, Terrible Leaders - Deli Assistant Manager Plum Market Employee Review

1.0
24 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Fun, engaged, and talented coworkers in the store - The guests are fantastic as far as retail shoppers go

Cons

- Disastrous AI-assisted ordering and planogramming - Feedback is discouraged unless it is adequately sycophantic - Not an environment welcoming to creativity or innovation - Corporate leadership shows favoritism amongst their peers which creates a siloed and uncooperative work environment - Corporate’s playbook to solving any and all issues starts and ends with “just raise the prices, our guests will pay it” - To borrow a term from the digital landscape, Plum Market is undergoing rapid enshittification; evinced by Plum’s terrible decision to rework their loyalty program to benefit fewer guests on average, weekly sales miscommunications, and often outright negligence in delivering the advertised special pricing in their flyers - Plum as a brand is looking to undergo massive growth in the next 5-10 years; to become a national grocery chain. In that pursuit, they’re destroying the identities of their individual stores to achieve sterile conformity

Explore other reviews about Plum Market

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Learning every department in an out

Cons

Not exactly a ckn, but sometimes you'd be stuck working 1 department for weeks only because they made have needed you more then others at the time sue to staffing in that particular department.

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Better work experience and pay than other grocery stores. Management is very involved in the day-to-day; they are always walking the floor. They can be very helpful at times and provide good support when a team is short-staffed or rushed. Most of the other employees are nice and easy to work with, but they can be a bit cliquey.

Cons

Management is very involved in the day-to-day, and they are always walking the floor. They can be incredibly critical and punishing for small issues. Beneath the guise of being a "family," competitiveness is often encouraged, especially among team leaders. Management often plays favorites, strongly reprimanding some for things outside of their control, while being overly forgiving of others for genuine issues. Team leaders are also given much more responsibility than at larger retail stores, for only slightly better pay. I often felt overworked and underappreciated. The holiday bonus is a gift card to the store, the value of which is subtracted from your paycheck for that week. The CEO is a bad leader; senior management often criticizes his choices behind his back, and he can be very retaliatory. It is a quality he passes down through the company, prioritizing loyalists over good businesspeople.

See reviews by: Helpful|Rating|Date|All