employer cover photo
employer logo
employer logo

Plus One, an Optum Company

Engaged employer

Plus One Review - Receptionist Plus One, an Optum Company Employee Review

3.0
3 June 2019
Recommend
CEO approval
Business outlook

Pros

The company direct management of the branch is good and very open. They have an open door policy and work hard to meet the needs of their employees.

Cons

The regional management is poor and the systems the company uses are very outdated. Full time staffing is not 40 hours, but only 35 hours per week. While the company does have upward growth, the process is extremely slow and clunky. There does not seem to be a urgency with keeping good employees. Overall, it is not a company that I would recommend to other people.

Explore other reviews about Plus One, an Optum Company

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- good benefits - Good management

Cons

- limited career growth - overall good company

avatar
Plus One, an Optum Company Response
2mo
Thank you for taking the time to share your perspective and for the work you do with Plus One in Nashville. It’s great to hear that you’ve had a positive experience. We also appreciate your input on career growth. Expanding development opportunities and increasing visibility into potential paths forward remain important areas of focus, and feedback like yours helps inform those efforts. Thank you for your continued contributions and for offering honest feedback as we continue to learn and improve.
2.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance with generous PTO and client holidays. Autonomy provided in position.

Cons

Poor merit increases, no increases to match inflation, lack of improvements or advancements, management lacks vision to progress in meeting client needs

avatar
Plus One, an Optum Company Response
2w
Thank you for sharing your perspective and for your contributions over the past 3 years. We’re glad to hear that work-life balance, PTO, and autonomy have been positive parts of your experience - those are important elements we aim to protect and build on. We also hear your concerns around compensation, growth, and overall direction. These are meaningful areas, and we’re continuing to look at how we can better support team members and provide more clarity around development and organizational priorities. We appreciate you taking the time to share this feedback. It helps us stay focused on what matters most to our team.
See reviews by: Helpful|Rating|Date|All