Poor training, poor management, little support - Customer Service Representative (CSR) Ply Gem Employee Review

2.0
19 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Ability to work from home

Cons

Very poor training, no written manual or policies. Learn from co-workers and write sown how to do things. All co-workers do the same task differently. Poor communication from management. Old outdated systems. When someone leaves they are not replaced, duties assigned to workers who stay. Results in burn out and over work.

Explore other reviews about Ply Gem

5.0
11 July 2024
Recommend
CEO approval
Business outlook

Pros

Easy you don’t do anything you need a brain for

Cons

Just stand all day one spot and never move for 10 whole hours

4.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Enjoyed the culture and the people.

Cons

A lot of systems to work with

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