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Ponessa Behavioral Health

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In need of a morale boost and pay increase - Tss Ponessa Behavioral Health Employee Review

3.0
11 June 2016
Recommend
CEO approval
Business outlook

Pros

Flexible Schedules Many Training Opportunities Hands-On Experience (especially for entry-level)

Cons

Employee morale is extremely low No direction from majority of MTs/BSCs (they are the leads on the case) Summer hours are extremely hard to come by and schedules are constantly "up in the air" No compensation for planning out time with clients No compensation for supplies/resources used with clients

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Ponessa Behavioral Health Response
9y
Thank you for the review and feedback, we really appreciate you taking the time to provide suggestions for ways that we can boost morale. We are always looking for new ways to bring our employees together, to show them support and gratitude. We are taking your feedback and addressing all the areas that we may have missed in delivering a supportive network for you. All employees have access to our copy centers and workstations in each location, and each workstation is equipped with a computer, a connection to a printer, and a telephone. The workstations are there for the employee’s convenience and to prevent un-necessary accrued costs at home. In addition, throughout the year, TSS employees receive 20 hours of paid training, and they are able to choose from a topic or training that interests them. In our York office, the BHRS Coordinator supports our “Open Door Policy,” and even has a comment box for employees to share additional suggestions or concerns. We have also begun organizing additional company events to show support for all of our employees. Thank you again for your feedback, as it helps us become a better place to work and grow.

Explore other reviews about Ponessa Behavioral Health

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

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Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

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Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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