Remote working is the way forward - Anonymous employee Popsa Employee Review

3.0
19 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and the product is too. Collaborative and warm,

Cons

They would do better if there was more flexibility on working styles. They will lose some of the most skilled people like this as many companies move to remote options. Not everyone does there best work from an office environment

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Popsa Response
2y
Currently we ask people to work from the office at least 3 days a week, which we think provides flexibility while making sure teams have ample time together in person to collaborate, and honestly just be around each other. (And we’re not super rigid about it. When things come up on an individual basis, we’re happy to accommodate.) While there’s no substitute for getting time to focus at home, we also believe there’s no substitute for team members to be able to tap each other on the shoulder to get help, information, bounce ideas off each other, or any number of other things. We’re building something together here, and it’s important for us to be together. Helps us stay collaborative and warm! This way of working might not be right for everyone, and that's fine, but it’s right for us.

Explore other reviews about Popsa

3.0
11 May 2025
Recommend
CEO approval
Business outlook

Pros

Easy to navigate and overall enjoyed the customer bases and it's world wide

Cons

It was only a temp job

2.0
9 July 2024
Recommend
CEO approval
Business outlook

Pros

I worked with some amazing and talented people at Popsa who I hope to remain in touch with for a long time to come.

Cons

I could not in good conscience recommend that anyone take a job here. Popsa has a top-down problem, where there is micro-management from the C-Suite to the point that staff are incentivised to cater to the personal tastes of the C-Suite instead of having professional integrity. This also results in a lack of long term strategy, and thus constant pivots to attain short-term goals (both financial and otherwise), whist ignoring and overruling the expertise of the staff who are professionals in their respective fields. There was also increasing pressure for us to come into the office on more days than originally contracted, and the unspoken expectation of answering slack messages on weekends and late into the weeknights. Most importantly, there was a very unsettling trend of very few people seeming to pass their probation, and various team members disappearing suddenly, mysteriously and regularly.

2
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Popsa Response
1y
We appreciate this feedback. Thank you for leaving it. We’re still a start-up, we sometimes have to react quicker than a more-established company might, but we don't ignore opinions and we don't ask anyone to do anything that would compromise their integrity. We maintain a long-standing policy of working from the office at least 3 days a week, except during peak when it’s 4. The Christmas period is critical for any e-commerce business like ours, and occasionally some people have to respond to an off-hours message. We’re an international business with customers across many time zones all over the world. Occasionally, if there’s a problem to solve, we might need to respond but we respect people’s down time. The flexible structure of a start-up can sometimes feel fast paced, and it’s not for everyone. Sometimes, for the overall good of the business, we need to part with really talented people; that’s never a decision we make lightly. We’re confident that overall this is a warm, accommodating and exciting place to work. The people here are highly respected, and both expected and enabled to do great things, which many other reviews here help attest to.
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