Why Premera is Rated a 3 Star Company - Anonymous employee Premera Blue Cross Employee Review

1.0
15 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are people who are passionate and provide incredible service to our members.

Cons

On April 10th, Premera posted on our intranet (iHub) an article asking us to improve our current Glassdoor rating from a "3" rating to a "5" rating. It was signed by our senior recruiter. Her comment was she wanted employees to share "an authentic view of our culture". As you will see on April 10th, Premera employees started to assign 5 star ratings to Premera. The truth is, if the Sr. Recruiter wants an authentic view, than a 3 rating is about as good as it is going to get. Premera is incredibly political. There have been continued layoffs. However, what is more telling is how many people who work at Premera, have decided to leave Premera. It is not because change is hard, or health insurance is any more challenging than it ever has been. It has to do with poor leadership. It really is that simple. For those of you considering coming to Premera, especially those with a conscience, or hold true to integrity, please reconsider and apply somewhere else. Perhaps, and I hope, Premera will be someday great again. That time is not right now.

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Premera Blue Cross Response
9y
We truly value the feedback we receive via Glassdoor. We take each comment seriously, and you will see that each comment is reviewed by the departments they impact. We work to respond and show that we are listening by making improvements. In reference to the iHub article you mentioned, an article was published to bring awareness and encourage participation in this channel. This is common practice among organizations that are actively engaged in the feedback received via Glassdoor. The article did not request 5-star ratings. A string of 5-star ratings is not authentic and does not bring value to individuals reviewing Premera as a potential employer. The article asked for people to share their stories. We apologize for any misunderstanding. As an organization, we would like to improve our rating. And we would like to do so as a result of our employees sharing meaningful and authentic experiences with those who may be considering joining the Premera team. It is unfortunate to hear that you do not feel confident in Premera's leadership at this time. We encourage you to reach out to your leader or Human Resources to continue this conversation and partner to make improvements going forward.

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Cons

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