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Premium Retail Services

Part of Acosta Group

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Do NOT be decieved by this company (Premium Retail Services) - Anonymous employee Premium Retail Services Employee Review

1.0
13 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is absolutely NOTHING good about this company!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons

Having had many years working in retail and having worked for honest, ethical and amazing companies, this company is NOT!!!! I was horrified to learn how much Premium Retail Services LIE about everything, or perhaps it was just my immediate supervisor who lied on a constant basis and the worst of it, the lie's were so obvious! What an insult to my character, or any honest persons character, who works hard for a living. This company also pays peanuts - in addition, they do NOT pay mileage and they do NOT pay administration time and the hourly rate is laughable. I am surprised they haven't been sued for not paying their employee's for administration time and all work that needs to be done ahead of time in order to do the job t hey were assigned - not to mention, time and travel spent on the road. Do not expect to be paid for any of that, at any time, Premium has found a way around it so to not pay anyone for administration time, travel time, etc. They will harass you - belittle you - to the point of disbelief. When you call them out on it - they have an excuse such as, I didn't mean it like that. SHOCKING!!!! I have never in my entire life dealt with a company like this and I thank God in all the years I've worked that all other companies were kind and respectful in every single aspect of the word, this company (Premium) should feel ashamed. Taking advantage of other human beings is this company's Moto! How truly sad! My advice to others - do not be deceived by this company!!! So happy I caught on to this company's antic's quickly, they will destroy your understanding of what working for a GOOD company is all about! I am leaving this company as quick as I started.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
3w
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

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