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Premium Retail Services

Part of Acosta Group

Engaged employer

i hate this company - Saleman Premium Retail Services Employee Review

1.0
25 Aug 2019
Recommend
CEO approval
Business outlook

Pros

hahahahahahahaha none, absolutely zero....

Cons

oh where to start? we have no keys we need to rely on walmart management to get us our phones that we need to sell. by the time we get the phone we already lose our sale meanwhile my boss is on everyones case for not selling anything. also we dont get paid commission we get paid per transaction which equals up to pretty much nothing if you think about it, when our main phones we sell are Iphones. we're getting ripped off by a shoddy company average commission for a salesman is 3.5-4.5% so on a $1000 phone we should make 35-45 instead we beg for 10. no wonder i dont care if i sell anything, for real. ohhhhhhhhh and we get these training modules that pop up that we need to do on our days off. i could understand once in awhile but ive been at this company for awhile and i get one about every week so i need to take time out of my life, on my day off (because we cant do this on a scheduled working day) to do this stupid training. ohhh and its fraudulent too!!! it often says its scheduled 6 hours credit, yet it tells us we cant take more than 2.75 hours worth of time. even though with all the videos we have to watch because we get quizzed on is closer to 6. yall ceos really need to step up your game, because right now im praying you go bankrupt.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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